abm uses the following kaizen pillars
Total Flow Management (TFM)
This includes assessment of the supply chain, from suppliers of ABM’s raw materials to ABM’s processes and operations, through to the customer experience.
ABM streamlines processes in order reduce time, and optimize our delivery and deliver on
time and error-free.
Total Productive Maintenance (TPM)
This is the maximization of ABM’s facilities and equipment.
It has two sub-pillars:
Total Quality Management
ABM looks to continuously improve and manage the quality of delivery of products and services, as well as the improvement of the staff.
Here, ABM :
a) Sorts: ABM use only what we need
b) Sets in order: ABM keeps everything in its place
c) Shines: ABM maintains cleanliness
d) Standardizes: The company establishes standard operating procedures
e) Sustains: ABM continuously improves the system
f) Ensures Safety: The company implements and improves safety measures for our staff
Once a new principle or process has been identified within the optimization pillars above, ABM ensures that those new principles remain standard. In order to achieve this, ABM appoints a coordinator or manager of each pillar. This ensures that everyone receives the same treatment as all of ABM staff is equal.